WOW Creator Academy Portal

This Privacy Policy explains how WOW Creator Academy collects, uses, discloses, and safeguards your information when you use our platform. Please read it carefully. By using the Platform, you consent to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you:

Register an account: Full name, email address, username, and password
Enroll in courses: Course preferences and learning history
Make payments: Payment processing information (note: we do not store full payment card details on our servers)
Contact us: Any information you share in support requests, feedback, or inquiries
Submit assignments: Files, code, text, and media you upload
Update your profile: Avatar image, bio, social links, and other profile information

1.2 Information Collected Automatically

When you use the Platform, we may automatically collect certain technical data, including:

Device information: IP address, browser type and version, operating system, device type
Usage data: Pages visited, time spent, links clicked, course progress, quiz results
Cookies and tracking technologies: As described in our Cookie Policy

2. How We Use Your Information

We use the collected information for the following purposes:

Provide and maintain your account and access to courses
Process enrollments and issue completion certificates
Communicate important account updates, service notices, and support responses
Personalize your learning experience and recommend relevant content
Improve the Platform through analytics and user behavior analysis
Detect, prevent, and address fraud, unauthorized access, and terms violations
Comply with legal obligations and enforce our Terms of Service

We will not use your personal information for purposes that are incompatible with those listed above without notifying you and obtaining your consent where required.

3. Data Sharing & Disclosure

We value your privacy. We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

We may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist in operating the Platform (e.g., payment processors, cloud hosting, analytics services). These providers are contractually bound to protect your data.
Legal Requirements: If required by law, regulation, legal process, or governmental request
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets
With Your Consent: When you have explicitly given us permission to share your information

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

Encryption in transit: All data transmitted between your browser and our servers is encrypted using TLS/SSL
Encryption at rest: Sensitive data is encrypted when stored on our servers
Access controls: Strict authentication and authorization protocols limit data access to authorized personnel only
Regular security audits to identify and address vulnerabilities

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Deletion: Request deletion of your personal data, subject to legal retention requirements
Right to Object: Object to the processing of your data for specific purposes
Right to Restrict Processing: Request that we limit how we use your data
Right to Data Portability: Request transfer of your data to another service provider
Right to Withdraw Consent: Withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal

To exercise any of these rights, please contact us at support@pubgmwow.com. We will respond to your request within 30 days.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the services. Specifically:

Active accounts: Data retained for the duration of account activity plus 6 months after account closure
Course records: Progress and completion data retained for certification verification purposes
Legal compliance: Certain data may be retained for longer periods where required by applicable law or for dispute resolution

After the retention period, your personal data will be securely deleted or anonymized.

7. Children's Privacy

The Platform is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal data without your consent, please contact us immediately. If we discover that a child under 13 has provided us with personal information, we will delete it promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own, where our servers and service providers are located. These countries may have data protection laws that differ from your jurisdiction.

When we transfer your data internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses or equivalent mechanisms, to protect your information in accordance with this Privacy Policy and applicable law.

9. Third-Party Links

The Platform may contain links to third-party websites or services that are not owned or controlled by WOW Creator Academy. We have no control over and assume no responsibility for the privacy practices of these third-party sites.

We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via:

Email notification to the address associated with your account
A prominent notice on the Platform
Updating the “Last updated” date at the top of this page

We encourage you to review this policy periodically. Your continued use of the Platform after changes take effect constitutes your acceptance of the updated policy.

11. Contact

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@pubgmwow.com
Contact form: Visit our Contact page

We are committed to resolving any privacy concerns promptly and transparently.